Privacy Policy

 

Last updated: Feb 28, 2025

This Privacy Policy describes how Comfy Blouse (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from comfyblouse.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources depending on how you interact with us, including directly from you, through cookies, and from third parties. We use this information to provide and improve our Services, communicate with you, comply with legal obligations, and protect our rights.

Information We Collect Directly from You

• Basic contact details: name, address, phone number, email.
• Order information: billing/shipping address, payment confirmation, email, phone.
• Account information: username, password, security questions.
• Shopping information: items viewed, added to cart or wishlist.
• Customer support information: details you provide in communications with us.

SMS Marketing

With your consent, we may use your information for SMS notifications, marketing offers, abandoned cart reminders, and transactional texts. Opt-in data is not shared with third parties except for messaging partners to operate our SMS program.

Information We Collect through Cookies

We automatically collect Usage Data via cookies, pixels, and similar technologies, which may include device info, browser info, IP address, and interactions with our Site. This helps improve our Services and track user behavior, including abandoned carts.

Information We Obtain from Third Parties

• Vendors supporting our Site and Services (e.g., Shopify).
• Payment processors to process transactions.
• Tracking interactions with emails, advertisements, and the Site via pixels, cookies, and other online tools.

How We Use Your Personal Information

• Providing Products and Services: Process payments, fulfill orders, manage accounts, arrange shipping, handle returns/exchanges, enable product reviews.
• Marketing and Advertising: Send promotional communications via email, SMS, or mail, and tailor ads on our Site and elsewhere.
• Security and Fraud Prevention: Detect, investigate, and act on possible fraudulent or illegal activity.
• Communicating with You: Provide customer support and improve Services.

Cookies

We use Cookies to improve the Site, remember actions/preferences, run analytics, and tailor products, services, and advertising. More info: Shopify Cookies Policy. You may disable cookies, but this may affect Site functionality.

How We Disclose Personal Information

• With vendors or service providers performing services on our behalf.
• With business and marketing partners (e.g., Shopify) for services and advertising.
• With your consent or direction, including social media integrations.
• With affiliates or within our corporate group.
• For legal obligations, business transactions, or to enforce terms of service.

User Generated Content

Content you post publicly (e.g., reviews) may be visible to anyone. We cannot guarantee the privacy or security of this information.

Third Party Websites and Links

We may provide links to third-party sites. We are not responsible for their privacy practices or content. Review their policies before providing personal information.

Security and Retention of Your Information

No security system is perfect. We recommend avoiding unsecure channels for sensitive information. Retention depends on account maintenance, legal obligations, dispute resolution, and service provision.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, port, restrict processing, withdraw consent, appeal decisions, and manage communications. Requests can be made via the contact information below. We may need to verify your identity before responding.

Complaints

If you have complaints about our processing of personal information, contact us via the details below or your local data protection authority if unsatisfied with our response.

International Users

Your personal information may be transferred, stored, and processed outside your country, including in the U.S. Transfers comply with recognized mechanisms like EU Standard Contractual Clauses.

Contact

For questions about our Privacy Policy or to exercise your rights, please email us at info@comfyblouse.com.